SearchSpring and Small Business
September 15, 2019
SearchSpring and Small Business
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SearchSpring
SearchSpring is currently being used for our BigCommerce website. It is not being used across the whole business, BigCommerce is the only selling channel that we use this software for at the moment. It helps us simplify the searching functions on our website and create a more user-friendly experience for our customers.
- SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
- SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
- SearchSpring can account for misspellings and typos in the search bar by using search customizations.
- It takes time for results to be obvious.
- Only a few changes can be made at a time since gathering data takes time.
- Our conversion rate on our website has increased from below 1% to over 1.5% in just a few weeks.
- SearchSpring is affordable.
- In the beginning, it was hard to see results, but it just takes time to see the results. After about a months time we began to get actionable data.
Considering SearchSpring is the only software I've used like this, I don't really have a frame of reference to go against. I know that in relation to other integrations we have they are affordable and we get a good amount of actionable data from them to make incremental changes to our website.
Do you think Searchspring delivers good value for the price?
Yes
Are you happy with Searchspring's feature set?
Yes
Did Searchspring live up to sales and marketing promises?
Yes
Did implementation of Searchspring go as expected?
Yes
Would you buy Searchspring again?
Yes