Overall Satisfaction with ScienceLogic SL1
Pros
- Increased speed and efficiency of onboarding new environments.
- Contextual troubleshooting with IT and Business Services.
- Consolidation of toolsets.
Cons
- Requires deep knowledge of the product, time to upskill.
- Do not assume everything works straight out of box, be prepared to develop code.
- Business resistance to change and expenditure.
- Expecting 35% MTTR improvement.
- Expecting increase in staff to device management ratio.
- Expecting 30 - 40 reduction in "noise" at the NOC.
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