Crystal Review
Overall Satisfaction with SAP Crystal
SAP Crystal Reports is used in my organisation as a reporting tool mainly in the operational team across different markets. It is usually used for external reporting and invoicing. SAP Crystal Reports is used for the good degree of customisation and elegance in the finished report product. For invoicing, it helps us to have professional external reporting.
Pros
- Invoicing report
- External reporting for client members
- Reports that don't need a great degree of changes
Cons
- Making changes in SAP Crystal Reports is hard
- Friendly connections wizard
SAP Crystal Reports has a long service experience and is graphically superior.
SAP Crystal Feature Ratings
Using SAP Crystal
2025 - Finance, Sales and Marketing
2 - You need to be confident with SAP BusinessObjects related version and also SQL or Oracle SQL, or datasorce databse language related to the data source SAP Crystal is connecting to
- Will a future implementation to HR nad Product development
- Reporting Tool that need specific invoice type of reporting output
- Reporting Tool that need some scheduling capability
- Reporting tool that need a solid solution for template
- We have been able to use Crystal in combination with Dashboard tool in InfoView, creating objects for Dashboarding
- SAP Crystal have been implemented with a .net application which run report pushing parameters and output the report results into FTP location
Evaluating SAP Crystal and Competitors
- Price
- Product Features
- Product Reputation
- Analyst Reports
Adding more POC example included in the evaluation process
SAP Crystal Implementation
- Implemented in-house
Change management was minimal
- Integration with SAP BusinessObjects version anticipated
SAP Crystal Support
Pros | Cons |
---|---|
Knowledgeable team Kept well informed Support understands my problem | Slow Resolution Problems left unsolved Slow Initial Response |
No - Not good value for money and there are many article and materials online to be able to solve issues yourself
Yes - Usually bug are fixed in future release and in general fascion and not in direct logging base
SAP did provide a great support during the evaluation of the product with a direct call from an expert technical support agent
It also suggest to include in the upgrade project some additional consulting hours free of charge
Using SAP Crystal
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Report pixel detail in Reporting developing
- Scheduling report are extremely easy to use
- Integration with SMTP servers and Microsft AD single sign on very useful
- Reporting development with graphs and dashboards
- Reporting development with need of excel exporting functions
Yes - It complicated and difficult to apply to OS operating system
Comments
Please log in to join the conversation