An excellent tool for Conversation starter- SAP Conversational AI
Overall Satisfaction with SAP Conversational AI
SAP Conversational AI has given an edge to our organization's inquiry process. We are able to chat with the potential clients and solve their queries. We are solving live problems and issues by getting real time data and engaging with the customer real time. Customer engagement, feedback mechanism etc has been strengthened with the help of SAP Conversational AI. Artificial intelligence has changed the way business interactions are happening.
Pros
- chatbox
- feedback link
- marketing
- application forms
- dialogue box
Cons
- Help tab must be more user friendly
- GUI can be improved
- User experience can be enhanced
- higher customer interaction
- instant feedback mechanism
- survey and questionnaire links
- conversation starter
Comments
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