The system is extremely safe and makes use of most of the security tools used in banking and other high security software. It links quickly to bank account ledgers, enabling real-time updates on cash and capital flow.
October 26, 2024

The system is extremely safe and makes use of most of the security tools used in banking and other high security software. It links quickly to bank account ledgers, enabling real-time updates on cash and capital flow.

Antoinette Swanepoel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Sage Accounting

Overall Satisfaction with Sage Accounting

I would say that my experience with Pastel was bitter/sweet. If I wasn't under so much pressure to perform at the time maybe I could've been good at it eventually. Pastel's team is extremely responsive. Our clients jumped on Pastel immediately when we sent them the tool. No downloads, no installations. Other tools confused our clients with trying to download and install the program. You just jump on Pastel and start clicking - and it starts working. Saves our team probably hundreds of hours of work per month! Pros:I spent weeks looking for the easiest tool that my clients can use to get feedback. Our clients are often in their 50s and 60s, and not super tech savvy. Plus, our clients our business owners, so they have limited time. Ease of use was top priority. After looking at over 10 other options, Pastel was clearly the most simple and easy to use. It is a widespread software in South Africa, it is sold in almost all consumer electronics stores nationwide and it is the most preferred method when it comes to Human Resources, on that front it stands out from most of its competitors. Cons:The features are pretty limited, but this can be a good thing because we don't want our clients to get overwhelmed. I think a couple extra features such as marking tasks "In Progress" as well as allowing our clients to see that edits are "In Progress" would be a huge benefit. Clients get confused on which tasks were done and which are still being worked on, so that leads to a lot of confusion right now.

Pros

  • Ease of use was top priority. Pastel was clearly the most simple and easy to use.
  • Pastel is a great tool, it well designed, and has a beautiful minimal UI.

Cons

  • I hated the user interface! I was freestyling my way through the software, and that wasn't very conducive.
  • The Pastel package is difficult to use for the users without accounting knowledge.
  • It accommodates enormous amounts of data, and it is compatible with almost any laptop or desktop machine.
  • It works for almost any accounting issue, from normal daily receipting to month-end reconciliations, balance sheets, and payroll to maintaining and keeping a safe soft record of transactions and audit checks.
There is so much on pastel that if you do not really take the time to learn, you might never completely utilize the software effectively. Software setup is not something you can really do on your own; however, there is always an active pastel team that makes sure you get all you need set up until you are good to go.
All Sage products work together, and the systems are set up in similar ways, making training/learning easier. Sage is used by many companies locally and internationally, making managing accounts for both providers and clients/customers easier. It is a complete package for macro enterprises.

Do you think Sage Accounting delivers good value for the price?

Yes

Are you happy with Sage Accounting's feature set?

Yes

Did Sage Accounting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Accounting go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Accounting again?

Yes

Pastel also helps users to save time when it comes to bank and supplier reconciliations. Capturing into pastel is also easy. The merit of pastel is that it is very efficient and simplifies most of the financial accounting and human resource management tasks. I have discovered that some long batches (more than 2000), if posted during peak hours, tend to fail during posting and resume later, but at this point, doubling, trebling, or even quadrupling transactions.

Sage Accounting Feature Ratings

Accounts payable
7
Cash management
6
Bank reconciliation
7
Electronic tax filing
6
Not Rated

Comments

  • Bethany McDermott | TrustRadius Reviewer
    Thank you, Antoinette, for your detailed review! We're glad to hear that Sage Accounting's security features and ease of use have been beneficial for your team and clients. We appreciate your feedback on the user interface and limited features, and we're working to improve these areas. It's great to know that Sage Accounting has helped streamline your financial and HR tasks. Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

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