Regpack is AWESOME!!
April 06, 2020
Regpack is AWESOME!!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Regpack
We currently use Regpack for all of our summer camp registrations. While we don’t currently use it across our entire company we do use it in the program department. It is used for both our day and overnight camp programs. It helps us streamline our registration process by moving registration, payment, camper information and financial aid requests all in one place.
Pros
- Reports - we are able to pull so many reports on any information in the system. Anytime someone asks for data we are able to pull it from the system.
- Registration - this was our first year using the system and there were bumps but once we all got used to the system it was easy for users and the information will save year to year saving our families time.
- Payment - all users are automatically signed up for a payment plan ensuring that no one shows up to camp without having paid their full balance. This also means there is less administrative time used to track payments.
Cons
- Waitlists - this part of the system doesn’t work like we are used to BUT Regpack is working with us on how to fix it and make it work for us.
- Payment Method - users can’t change their payment methods on their own.
- Time - the staff time has been cut down significantly.
We are still early on in our process with Regpack but so far we like it more than our previous system. Each system is different and there are always small growing pains when making a switch from something you were comfortable with but the reporting system is what convinced us to make that switch and take the risk. Regpack has been with us every step of the way and always answers all of our questions with detailed responses and helpful step by step videos.
Do you think Regpack delivers good value for the price?
Yes
Are you happy with Regpack's feature set?
Yes
Did Regpack live up to sales and marketing promises?
Yes
Did implementation of Regpack go as expected?
Yes
Would you buy Regpack again?
Yes
Comments
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