Let your customers speak for your brand
July 11, 2019

Let your customers speak for your brand

Adam Farrell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reevoo

We were looking for a simple platform for collecting reviews from the existing users that could be confidently used for marketing purposes. We had in mind a tool that would be both easy to implement into our pages and unobtrusive to use for the visitors to minimize friction. Reevoo is the right blend of those requirements. It connects the brands with their customers and potential leads in an effective way.

Pros

  • The process of getting reviews is effective in terms of click rates and submitted reviews.
  • The customer feedback is presented in a trustworthy fashion that is important for creating positive brand awareness.
  • Easy installation by copying a short script into the tag manager.
  • Advanced mobile platform.

Cons

  • The pricing works on a per-quote basis. We would prefer a straight forward way to order and pay for the product.
  • The tool is certainly aimed at established brands and top companies.
  • The boost in ROI for already great products is substantial with the viral effect of positive reviews.
  • We were able to secure marketing contracts with the power of customer-generated content that Reevoo provides.
We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to include too many different features.
Reevoo is a great tool to establish and improve brand awareness by letting customers speak about the products in a third-party platform. This gives the brands highly valuable content for further marketing as it is verified and authentic. The tool is not suitable for small brands and startup companies for its pricing structure that requires a strong customer base that is already established.

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