Item: Coveo Qubit
Rating: 7
Author: David Magarity

Overall Satisfaction with Qubit

Use Cases and Deployment Scope

We have utilized Qubit mostly for design challenges on our website. Qubit has allowed us to A/B test more efficiently as well as merchandise more creatively to our customers where our platform couldn't.

Pros and Cons

Pros

Allows you to look at user experience data in a visual easy to read way.
We were able to GEO target customers and give them product selection based on weather, for an uplift in sales.
Our design team was able to be more creative with the Qubit tool.

Cons

Having a smaller customer base, the experiences always needed more data.
Depending on the web browser it was sometimes buggy when trying to view experiences or set them up in the tool.

Other Software Used

Bronto Marketing Platform

Likelihood to Recommend

Qubit is great for a site with high traffic and for A/B testing.

Comments

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George Barker
commented 8 years ago
Hi David, Firstly, thanks very much for writing this review of Qubit and the platform we're building. We're constantly looking for ways to improve the technology and I've shared this review internally so that the most relevant people can learn from it and use it feed into the future thinking of Qubit. Don't hesitate to get in touch if you have anything further to share. Many thanks, George, Customer Advocacy at Qubit.

Solving UX issues with Qubit