Qubit is more than software as a service, it's also service as a service, and that makes a big difference
Updated October 19, 2017

Qubit is more than software as a service, it's also service as a service, and that makes a big difference

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

Qubit was implemented in June 2016 following solutions reviews. We migrated from Monetate to Qubit.

It is used within the customer marketing department by a CRO expert, and supports multiple business units in editorial, brands, as well as sister companies or acquired businesses. It is used mostly for conversion optimisation purposes through A/B testing on transactional websites (subscriptions, events, e-commerce, etc.).

Pros

  • Qubit provides an end to end solution for A/B testing and conversion optimisation, and includes more features that enable us to capture customer specific data.
  • Qubit's key strength is the hands-on support from the support team.
  • Another strength is the ease of use for front end developers and the ability to roll out tests or UX "simulations" within minutes.

Cons

  • Providing an interface that would enable "non technical" teams to use the software would be great.
  • Automated reports and dashboards to share progress of tests with stakeholders in a readable format would be brilliant.
  • Setting key objectives of the test beforehand and being able to determine on the interface which KPIs matter and should influence progress of the test would be appreciated.
No we have other data point solutions in place (Tealium)
Suited for: A/B Testing, UX improvements, CRO, journey analytics, tag management
Less appropriate: MVT

Qubit Support

Comments

  • George Barker | TrustRadius Reviewer
    Hi there, Thanks very much for your detailed review of the Qubit platform. It's always great to hear that our customers are happy with what we're building and that it's proving to be an effective weapon in the armoury for your optimisation and personalization requirements. We're constantly innovating the platform and are specifically looking at increasing the collaboration capability between technical and non-technical teams right now. As always, our team are available for any further feedback you may have, either over email or I'm sure they'll be in to see you very soon. Thanks again George, Customer Advocacy at Qubit.
  • Anonymous | TrustRadius Reviewer
    Hi George, I keep in close touch with Tze in the London office and will probably use a couple of use cases for a presentation in a LATAM conference soon. Should you have great business cases of UX optimization and CRO A/B tests in Spanish, please make direct contact with me on michel.koch@timeinc.com Regards, Michel

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