Qubit - experimentation at scale done well
Updated November 13, 2016

Qubit - experimentation at scale done well

Blake Gilbertson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

Shop Direct are an extremely data driven company and we primarily use Qubit's tag management and ABn experimentation frameworks running anywhere from 50 to 100 experiments per month across our 4 retail brands. One of our core goals around experimentation is to continue growing and so far Qubit has proven to be very flexible and scalable

Pros

  • Experimentation at scale - running large amounts of AB and multivariant experiments
  • Great customer service - no matter what the issue, we've always had the support we need to ensure we stay on track

Cons

  • Allow us to run ABns at 100%!! Sometimes we need to be able create a custom control (empty) and a variant but Qubit only allows us to run it at 95% which means we're then losing 5% of traffic
  • Functionality testing of multiple experiments simultaneously to understand the implications of combined experiments in the same area - we had to create our own functionality to do this
The decision to purchase Qubit was outside of my control although I'm quite happy with the choice
So far it's proven extremely capable of experimentation (my primary use)

Using Qubit

Comments

  • Laura Kightlinger | TrustRadius Reviewer
    Hi Blake - thank you so much for your feedback. It is great to hear how satisfied you are with Qubit and how much value Shop Direct Group derives from the tool. Please let me know if you would like to speak with someone about running experiments on 100% - we should be able to help with this. Thank you again for taking the time to provide this feedback. We are happy to continue to support you in any way we can. Cheers, Laura, Head of Customer Success at Qubit
  • Blake Gilbertson | TrustRadius Reviewer
    Hey Laura,That'd be great if you'd like to drop me a message. I'm not sure how to send messages on here but I've added you on Linked In so we can have a chat and see what can be doneThanks for getting in touchBlake

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