Overall Satisfaction with Prophix
We have just started using Prophix to review our customer profitability. It allows us to analyze each customer and how we can improve their profitability and in turn the companies profitability.
Pros
- It allows us to compile ad hoc reporting easily for execs/management.
- Monthly reports can be set up to distribute automatically.
- Allows us to get more people involved in the planning/re-forecasting process
Cons
- Setting up a report in Prophix to match something that you were doing in Excel can be a challenge sometimes. The CSP team helps us with those things though.
- Setting up data connections between Sage and Prophix can be a challenge for those of us that are not IT gurus. Prophix team has to help us out with those connections.
- It has allowed us to better oversee and streamline our budgeting and re-forecasting process.
- It allows us to distribute financial information much quicker than in the past.
Do you think Prophix delivers good value for the price?
Yes
Are you happy with Prophix's feature set?
Yes
Did Prophix live up to sales and marketing promises?
Yes
Did implementation of Prophix go as expected?
Yes
Would you buy Prophix again?
Yes
Prophix Feature Ratings
Growing with Prophix
The ease of distributing month end reports or any reports is also a great advantage.
Lastly being able to drill down into an account to see the specific expenses is also a great plus.
Using Prophix
We also use template pre-population for our budgeting/forecasting process to give our users a starting point for their budgets/forecasts.
Integrating Prophix
- Sage X3
- Paylocity
- File import/export
Using Prophix
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Developing Reports
- Model Maintenance
- Ad Hoc reporting
- None that I can think of
Prophix Reliability
Relationship with Prophix Software
Prophix Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Prophix Training
- in-person training
Upgrading Prophix
- Dashboard Enhancements
- Prophix Contributor
- Further AI Capabilities
- Prophix Analyzer
Update: We have moved to the Cloud in the past two months. We are up and running in the Cloud. I am looking forward to using the AI features that are available in the Cloud that are not in On-Premise.
The Cloud also offers a few more features that are not available in the On-Premise version.
The migration to Cloud has gone pretty smoothly. The Migration team is knowledgeable and easy to work with. We have weekly calls to discuss our progress on the Cloud migration.
Evaluating Prophix and Competitors
- Product Features
- Product Usability
Prophix Implementation
- Third-party professional services
- The only small issue was it was a lot of information to absorb in a short period of time but we worked through it.
Configuring Prophix
We also have different security parameters set up for each person so they can only see their particular areas of responsibilities.
Comments
Please log in to join the conversation