Great product, very expensive however
Updated February 12, 2024

Great product, very expensive however

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Esticom (legacy)

Modules Used

  • Project Management
  • Construction Financials

Overall Satisfaction with Procore

We are currently using Procore for document management. We had previously used it for financial management/project management in terms of cost reporting and subcontract/change management. We had switched off of Procore for our financial related data mainly due to our experience with too many issues with the ERP of data back and forth between our accounting system.

Pros

  • organization
  • document management
  • subcontract management

Cons

  • In my opinion, no accounting, would be it a premium product if it did, would rival CMiC or Trimble
  • In my experience, ERP was inconsistent - not totally Procore's fault
  • In my opinion, extremely expensive compared to competitors
  • In my opinion, too expensive
  • replaced by cmic
  • In my opinion, too many ERP issues
We have replaced the financial management side of Procore with CMiC. Previously we had been using Procore in conjunction with Viewpoint (Vista) but we switched largely due to the issues surrounding ERP data back and forth. When there were errors or problems synching, in my opinion, it took too long to get them fixed.

Do you think Procore delivers good value for the price?

No

Are you happy with Procore's feature set?

Yes

Did Procore live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Procore go as expected?

Yes

Would you buy Procore again?

No

In my opinion, it is a very good product but overprices compared to the market. While it does an excellent job of managing documents, in my opinion, it does not offer enough functionality to justify the price. In my opinion, had Procore offered accounting features it would have been more appealing but having to ERP data back and forth created too many issues that were not fixed in a timely manner more often than not.

Procore Feature Ratings

10.0
Plan distribution & viewing
10
Plan markups & sharing
10
Document sharing
10
Issue tracking & punchlists
10
Photo documentation
10
Jobsite reports
10
RFI tools
10
Collaboration & approvals
10
Mobile app
10
Submittal design and management
10
Meeting Minutes
10
Specifications
10
Change orders
10
1.0
Job costing
1
Bid creation
Not Rated
Human Resource Management ()
Not Rated
Payroll Management ()
Not Rated
Asset Management ()
Not Rated
2.3
Dashboards
5
Standard reports
1
Custom reports
1
Data exportability
2

Comments

  • Sarah King | TrustRadius Reviewer
    Sarah King
    (Vendor Representative) commented 3 months ago
    Thank you for sharing your feedback! We love to hear how helpful our document management features had been for your team during your time using the Procore system. We appreciate you taking the time to write this review to share how we can do better in the future. Our team is continuously working on ways to improve current features and processes to help provide an even better accounting software experience. We also understand your concern about pricing and want to assure you that we are constantly working to provide value for our customers. We hope that for future consideration your team will connect with us to discuss concerns in greater detail! Please do not hesitate to reach out at support@procore.com for any questions or additional feedback you may have! Thanks again for your time. - Sarah K. (Procore Support)

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