Solid Review of the Review (Platform)
October 14, 2019
Solid Review of the Review (Platform)
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PowerReviews
PowerReviews is our onsite product review platform, as well as, providing Q&A for our customers. In addition, we leverage PR's network to seed products for reviews. As a manufacturer, was also syndicate our reviews to other online partners.
Pros
- Their UX is well designed
- Strong support team
- Simple Q&A process
Cons
- They need to improve their segmentation of candidates for product seeding (heard they are planning to)
- When surveying our purchasers, product reviews (by PR) was the #1 important factor in their purchasing decision.
Very similar service. I did not see much differentiation between the two, so most important factors would be price and network of partners.
Do you think PowerReviews delivers good value for the price?
Yes
Are you happy with PowerReviews's feature set?
Yes
Did PowerReviews live up to sales and marketing promises?
Yes
Did implementation of PowerReviews go as expected?
Yes
Would you buy PowerReviews again?
Yes
Comments
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