Big fan of Postal.io as a product and company
Overall Satisfaction with Postal.io
We use Postal.io for direct mail and gifting for: prospective and existing customers employees strategic partners. We wanted to make sure that we were regularly letting people we work with know that we valued them even when we could not get together in person to show them. This has been a good solution for making people feel appreciated as we work together.
Pros
- Integrates with our swag library at Swagup.
- Offers an excellent and growing library of direct mail/gifting options.
- Provides outstanding support and does a great job at their product marketing.
Cons
- Events are still a little bit confusing.
- My point of contact has turned over a few times.
- I don't think we've adopted as much as we could and we recommend some more ongoing support for this.
- Sending gift cards and gifts.
- Unlimited user option.
- Integration into a swag fulfillment technology.
- Customer support.
- I would estimate it has had a positive impact on customer experience.
Do you think Postal delivers good value for the price?
Yes
Are you happy with Postal's feature set?
Yes
Did Postal live up to sales and marketing promises?
Yes
Did implementation of Postal go as expected?
Yes
Would you buy Postal again?
Yes
Comments
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