Great Medium-Small Conferencing Device
January 29, 2018

Great Medium-Small Conferencing Device

Matt Sokolow | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

8800

Overall Satisfaction with Polycom Trio

We have it installed in our board room, however we have realized that it is not the right device for the room size. It is much more suited for medium to small sized meeting rooms. Generally it works well, and since we have the same 8800 with Visual Plus in our Berlin office that makes it easier. It integrates well with Skype for Business.

Pros

  • Visual Plus Integration
  • Easy UI
  • Expandable Mics

Cons

  • Audio quality
  • Setup is a nightmare
  • Microphone quality
  • Negative ROI - took me 2 weeks to get it working, even after calling Polycom for support
  • Frustrates my directors
  • Great as a USB speakerphone though
Best suited for small to medium meeting rooms. It is not the right product for a large room or personal space.

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