A nice tool to have in order to help teams be informed of tasks in process and in the backlog
Updated June 04, 2024
A nice tool to have in order to help teams be informed of tasks in process and in the backlog
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Planview AgilePlace
Currently we use AgilePlace to visually see the tasks/initiatives that a team is responsible for. This is typically specifically to one team and is not work that crosses teams, at this time. This ensures that we are aware of all tasks/initiatives that are currently in flight along with what is in the backlog. Prior to AgilePlace some teams captured this information in Excel or Sharepoint. This left issues for true collaboration, easy visibility along with capturing supporting documentation.
Pros
- Visual kanban board that is easy to customize as the team's needs change
- Real time collaboration allowing teams working remotely to stay up to date on current status
- Allows versatility for how a team needs to capture details on the work at hand by utilizing card icons, card types and custom data points
- Card scoring is easy to setup and provides the team the ability to set values to better prioritize their backlog
- Ability to add card automation to take out some of the repetitive manual actions
Cons
- Ability to create & access in app reporting
- Better administration of setting up & updating user access to boards
- The implementation of AgilePlace for team activity/initiative tracking has made our teams more productive and aware of business needs.
Do you think Planview AgilePlace delivers good value for the price?
Yes
Are you happy with Planview AgilePlace's feature set?
Yes
Did Planview AgilePlace live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Planview AgilePlace go as expected?
Yes
Would you buy Planview AgilePlace again?
Yes
Planview AgilePlace Feature Ratings
Planview AgilePlace Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
When purchasing Planview Portfolios initially we purchased the Platinum level of support. This was always a value add addition. Since then the Platinum offering has been reconfigured, therefore we will relook at the new offerings at the time of contract renewal.
Yes - Yes, the team is always quick to fix critical issues. All other issues are prioritized according to the user impact. I had one issue that was not prioritized as it appeared to be an isolated issue, which was upsetting personally, however I understood they needed to focus on the higher impact issues. Since then my issue has been resolved.
I recently had an inquiry about card automation. The consultant reached out to talk through my issue/concern and upon joining the call I was informed that their manager was also on the call. This showed that they cared and wanted to ensure that any issues/bugs were addressed. The manager was able to provide me a work around for the problem I was seeing. I greatly appreciated both of their efforts they spent not only on the call with me but with the obvious prework they did before joining the call.
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