PFL review
July 13, 2023
PFL review
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with PFL Direct Mail Platform
We use PFL to send customized packages, swag, and brochures to our customers. We have been using this platform for 3 years and have run into many problems. There is no way to see inventory on a product on the UI and you have to email them every time you want to make an order. The UI is very old and leads to lots of problems and you have to physically enter addresses of customers and pick sizes and the gift. Other competitors like Postal actually enable you to set a price range on a gift and give a link to customers to add their address. You can also laser in the customers logo alongside yours on demand on things like yetis and bottles etc. PFL is far behind the industry standard and their customer service is very slow.
- Notecards
- Shipping
- Inventory
- Customization On Demand
- Customer Support
Do you think PFL Direct Mail Platform delivers good value for the price?
No
Are you happy with PFL Direct Mail Platform's feature set?
No
Did PFL Direct Mail Platform live up to sales and marketing promises?
No
Did implementation of PFL Direct Mail Platform go as expected?
No
Would you buy PFL Direct Mail Platform again?
No