Paylocity works but can be clumsy
March 12, 2025
Paylocity works but can be clumsy
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We use Paylocity are our Finance and HRIS. Beginning when a new employee is onboarded, and all the way through their career with us, through termination. We use timesheets, payroll and various other things such as the portal. All our employees use Paylocity and we try to increase utilization as much as possible.
Pros
- Payroll typically runs without any issues.
- Onboarding generally works well.
- Paylocity integrates well with Employee Navigator, our benefits portal.
Cons
- Timesheets are clunky and involve extra steps that shouldn't occur.
- Customer support is often lacking. I just went to log onto a previously scheduled support meeting and no one was there.
- The reports feature is inconsistent and unwieldy.
- It has shortened the amount of time needed to run payroll.
- It has enabled HR to run demographic reports in a timely fashion.
- It enables us to track time and attendance.
It has helped to automate a number of work processes. Payroll and time tracking are the most common. We don't really use it for strategic purposes. Better report functionality would help in that regard. There are two separate report tabs, and it is unclear which one should be used when.
Do you think Paylocity delivers good value for the price?
Not sure
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
No
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
No
Comments
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