Paylocity: A User-Friendly Solution Despite Limitations in Customization.
October 26, 2024

Paylocity: A User-Friendly Solution Despite Limitations in Customization.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

My organization is set up to utilize Paylocity's entire suite of services across two companies. In addition to Payroll and HR administrative functionalities, we are committed to Paylocity as a user-friendly and intuitive system for recruiting, onboarding, benefits, employee engagement, and self-service. The report writer and dynamic reporting features assist us in analyzing our company's payroll and benefits expenses and tracking metrics like employee retention and performance.

Pros

  • The payroll functionality is user-friendly, accurate, and reliable.
  • The newer dynamic reporting feature is a game-changer in customizing data presentation.
  • The Data Insights module is invaluable for metrics like labor costs and benefits participation.

Cons

  • System customization has improved dramatically but remains geared towards basic users rather than experienced system administrators.
  • System configuration capabilities are greatly limited compared to Workday and UKG Pro products.
  • Customer service prioritizes quick, canned answers over detailed and personalized responses.
  • Paylocity has provided our employees with the convenience and simplicity of a one-stop resource for their compensation, benefits, time off, and other employment-related information.
  • The accurate and robust payroll functionality has reduced calculation and taxation errors, saving our company money and improving employee satisfaction.
  • The Data Insights feature has allowed for more confident reporting and projections regarding labor costs and workforce development.
Paylocity's automation tools allow us to tailor our company's objectives according to what is of greatest priority at the moment. With the assurance that payroll will run smoothly, we have more time to focus our knowledge and solutions skills on wider issues like recruiting strategies, employee performance reviews, and corporate goals.
Our company has been on a mission to enhance our overall employee engagement experience by committing to utilize the full suite of Paylocity services available. To that end, we are implementing features like Recognition & Rewards, Surveys, and Learning.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Because of its user-friendly interface, Paylocity is a great solution for a system administrator with limited time and/or experience. Employees will appreciate the convenience of accessing their pay stubs and requesting time off from the employee self-service portal via desktop or mobile app. However, if your organization requires specifically tailored customizations and full configuration empowerment, then Paylocity might not be the best solution.

Paylocity Feature Ratings

8.7
Employee demographic data
10
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
6
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
8.3
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
8
9.4
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
9
Employee recognition
9
Not Rated
Tracking of all physical assets
Not Rated
8.5
Report builder
10
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
7.0
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
7.8
Job Requisition Management
8
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
7
Applicant Tracking
8
Notifications and Alerts
8

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