Paychex Flex is worth the investment!
August 06, 2021

Paychex Flex is worth the investment!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

In our organization, we utilize Paychex Flex to manage our bi-weekly payroll needs. We also rely on Paychex as our "Insurance Agent", which helps tremendously during insurance renewal time.

Pros

  • Paychex Flex does an exemplary job with handling Payroll. Our organization has full-time employee's as well as contractor's and we never have an issue with payroll.
  • Insurance renewal process is painless.
  • Another plus to using Paychex Flex is the customer support. Questions and/or inquiries are handled promptly and in a timely manner.

Cons

  • So far, in the two years that I have used Paychex Flex, I have enjoyed all features.
  • A huge positive is the time saved on payroll and payroll management. That, in and of itself, is a huge plus because it allows the extra time gained to be utilized on other tasks/duties.
There is nothing to stack it up against since I have not used any similar products.
The rating is geared more to the Payroll aspect of Paychex Flex. Payroll customer service is outstanding, professional and knowledgeable.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Paychex Flex is worth the investment
Paychex Flex is outstanding for the use of payroll. Payroll is handled professionally and accurately to ensure pay date(s) are met on time.

Paychex Flex Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
8.5
Pay calculation
8
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
9
Leave and Attendance Management ()
Not Rated
9.5
View and generate pay and benefit information
9
Update personal information
10
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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