Paligo delivers
December 20, 2022

Paligo delivers

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paligo

We use Paligo to generate all external-facing, technical documentation, including hardware manuals, software reference material, and training material.

Pros

  • Content reuse
  • Finding existing content used elsewhere
  • Publishing to multiple output formats
  • Single-sourcing imagery

Cons

  • User interface hides some commonly-used functionality
  • Exporting changes only
  • More clearly connect layouts with outputs
  • Content reuse
  • Batch publishing
  • HTML5 output/super portal support
  • Ability to reuse content easily (more accurate)
  • Simplifying the review process (less time requirements for SMEs)
  • Faster publishing (HUGE time savings for us in documentation)
Our platform is complicated so documentation supporting it can be too. Paligo's UI allows myself and more junior members to jump right in.
I've yet to be unhappy with the support I've received from Paligo. Missing features are an occurrence for any piece of software.
Paligo is better than both, by far. Confluence is only as good as its third-party addons and Robohelp isn't worth talking about.

Do you think Paligo delivers good value for the price?

Yes

Are you happy with Paligo's feature set?

Yes

Did Paligo live up to sales and marketing promises?

Yes

Did implementation of Paligo go as expected?

Yes

Would you buy Paligo again?

Yes

Paligo is the first web-based product I've used that is obviously developed with the documentation expert in mind.

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