Fast, revealing and profound.
February 02, 2016

Fast, revealing and profound.

Tania Vachez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with OrgMapper

We've used OrgMapper for several organizational situations from full organization diagnosis to departmental organizational needs around new [product] creation or new product launches.

Pros

  • Diagnosis of the efficiency
  • Teams' improvement needs
  • Detect potential crisis or find the solution to actual crisis
  • Finding the best organizational network to put in place

Cons

  • Actually I don't see one, it's very easy to use and the results are clear for every one.
  • Increased employee efficiency
  • Real adotpion of the stategic plan
  • Deep mind set insights for every one from the leaders to the last employee
As a consultant you can find in OrgMapper the best path to motivate the members of the organization or promote the required changes. This is through the opinion leaders.

OrgMapper Support

Always available, and really interested on the success of my OrgMapper implementation.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
When I need help to sale Orgmapper the support team will always be there to help me finding the best success cases, arguments and other sales requirements.

Using OrgMapper

It helps the consultant though every stage of the implementation.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Every stage of the OrgMapper platform is perfectly programmed so the consultant has very little work to do and this allows us to focus on the client.
  • The functions aren't difficult, you just have to learn how to read the charts.

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