Okta, Industry Leader
February 03, 2025

Okta, Industry Leader

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise Plus

Modules Used

  • Okta Customer Identity Cloud

Overall Satisfaction with Okta

We use Okta as our main authentication store for most all of our applications, both internal an external.

Pros

  • Security Authentication
  • MFA

Cons

  • On-Prem RADIUS proxies
  • Ease of password management
  • Scalability
  • multiple offerings
We have used Okta on most all of our applications across all of the public clouds.
I haven't had the need to work with the support team much, or the education services. Okta is pretty straightforward when managing it. When I've reached out to support, they've been quick to respond and assist the issues we were facing.
Okta has been great. We've only noticed one issue that was a global scale outage. I'm pretty sure that had to do with a telecom hack, not even Okta. Outside of that, we haven't had any issues with Okta.
I'd say that Okta handles authentication more efficiently than Duo. It covers more applications and is easier to manage.

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

Yes

Did implementation of Okta go as expected?

Yes

Would you buy Okta again?

Yes

Okta is well-suited for those who need an agile authentication store for applications both on-prem and in the cloud. Okta still would work, but would be less appropriate for an organization that is entirely on-prem that need an authentication store local to the business.

Okta Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
10
ID Risk Management
10

Comments

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