Needs improvement in some areas but does its job
Updated March 02, 2023

Needs improvement in some areas but does its job

Sabrina Cipriotto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with NueMD

We mainly use NueMD for scheduling patients and following up on the status of the patients. It's a really easygoing software to use... Adding patients into the database, creating the appointments and moving them around is pretty simple. Even with no training you can figure out how to use the program.

Pros

  • Entering patient's information
  • Creating Appointments
  • Editing appointments
  • Some reports are helpful

Cons

  • Reports
  • Copy and Paste information once the patient's info is saved
  • Copy and Paste information once the appointment is saved
  • More characters available in field for patient names.
  • Adding basic patient info
  • Running certain reports
  • Scheduling features
  • It makes it easier to train people on how to use due to it being simple
  • Helps keep track of past present and future visits
  • Complete customizable schedule for different providers

Do you think NueMD delivers good value for the price?

Not sure

Are you happy with NueMD's feature set?

Yes

Did NueMD live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NueMD go as expected?

I wasn't involved with the implementation phase

Would you buy NueMD again?

Yes

We only use NueMD for scheduling and following up with patient, and entering their information... so I will just focus on that. The software does its job, has all the required fields you want for scheduling a patient and to keep their info at an easy access. I do think they need improvement in the Reports feature and the "Back" tool. Some of the reports are really good, some won't ever load and would make the program freeze and crash and some are not even possible to run cause you don't have the option for some filters.

NueMD Feature Ratings

Real-time eligibility verification
Not Rated
Coding
Not Rated
Claims management
Not Rated
Patient billing
Not Rated
Financial Reporting
Not Rated
Rule-based scheduling
Not Rated
Automated patient check-in
Not Rated
Automated appointment reminders
Not Rated
Multi-location support
Not Rated
Calendar interface
Not Rated
Charting / document management
Not Rated
Templates
Not Rated
E-prescribing
Not Rated
Fax integration
Not Rated
Patient portal
Not Rated
Mobile/tablet support
Not Rated
Speech recognition
Not Rated
Integration with other EMR and PM systems
Not Rated
Customization
Not Rated
Workflow automation
Not Rated
Role-based permission levels
Not Rated
Data backups and redundancy
Not Rated
HIPAA compliance
Not Rated
Local mode / networking failsafe
Not Rated
Task tracking
Not Rated
Specialty-specific workflows
Not Rated
Multi-office / multi-physician capabilities
Not Rated

Comments

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Kirsten Santos
Verified User