Affordable VOIP Phone Service for Small Business
Overall Satisfaction with Nextiva Business Phone Service
We are a small business and all our employees work remotely. We were looking for a reliable VOIP phone service. Cost and reliability were important factors when choosing our phone service. Nextiva Business Phone Service is user friendly and phone quality is good. We did have some issues when Nextiva Business Phone Service updated the software with support response time. However, Nextiva Business Phone Service has improved their response time and resolution of issues.
Pros
- Phone quality
- Ease of use
- unlimited calling within the US
Cons
- Customer support
- Importing contacts
- Taking away features when updating the software
- Works well for our small business
RIngCentral pricing was better but they didn't have the features we were looking for as far as call groups and being able to setup a call forward automated message for after hour customer support.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Comments
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