Great service quickly
October 02, 2023

Great service quickly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

We use the VoIP service and phones with Nextiva Business Phone Service. This helps us to be more equipped to help our members and communicate among staff. We had issues with our last service when the power would go out. Now I can log into the Nextiva Business Phone Service App to make and receive calls from anywhere and it looks to our members as the church is calling.

Pros

  • Customer Service
  • Billing made easy
  • Ease of use with equipment
  • Spectrum Business (part of Charter Communications)
Nextiva Business Phone Service lets us be able to use our phones when the power goes out or when we have to work remotely.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva Business Phone Service VoIP is great for our pastors to be able to call members or others from their cell phone and their personal cell number remain private. I think this service is well suited for any small or large business as it can grow with the company.

Nextiva Feature Ratings

10.0
Call reports
10
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
10.0
Audio conferencing
10
Instant messaging
10
10.0
Mobile app for iOS
10
Mobile app for Android
10

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