Namely is a user friendly system
May 02, 2023
Namely is a user friendly system
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Namely
I use Namely mainly to process our biweekly payroll and run reports needed for backup, entering into our accounting system. I access the HRIS side for specific employee information. I update Unemployment rates, new pay codes, and create cases when there are issues. Issues are usually when we receive Tax Notices from various state or federal agencies.
Pros
- If you have everything set up correctly, the payroll process is relatively simple and seamless.
- When I have an issue and need to call Namely, I'd say I get the help/answers I need 98% of the time. Cases submitted get resolved relatively quickly 95 - 99% of time depending on the complexity of the case.
- As an employee, it's a pretty friendly system to use...the news feed is familiar (like FaceBook); accessing my paystub, benefits, and other resources is pretty self explanatory and easy to use.
Cons
- Namely Time reports are very cumbersome and not user friendly. I have to jump through hoops to manipulate the excel reports make the information usable.
- We have one pay group with many hourly rates and job codes. When it comes to calculating overtime for this group, I have to do this outside of Namely. This could be a problem on my end. I don't have time to figure this out.
- The biggest issue is that the payroll system does NOT talk directly to accounting system. I have to export the payroll journal entry detail reports to then manipulate to then import into our accounting system.
Do you think Namely delivers good value for the price?
Not sure
Are you happy with Namely's feature set?
Yes
Did Namely live up to sales and marketing promises?
No
Did implementation of Namely go as expected?
I wasn't involved with the implementation phase
Would you buy Namely again?
Yes
I do recall that Namely appeared to be user friendly. The big promise not provided was the connection between Namely and NetSuite.
Comments
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