Reliable mouse/screen tracking software for websites.
December 03, 2018
Reliable mouse/screen tracking software for websites.
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/d4528173fc41413f53148c502d0996e8d0e96107/images/no_photo.png)
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mouseflow
I use Mouseflow to explore how users are interacting with websites that I build and manage. This helps me test for usability issues and understand how users are navigating the site in a way that aggregate analytics data doesn't provide. This has helped me identify problem areas of our sites and find solutions that help users have a better experience interacting with the site.
Pros
- Reliable screen recording.
- The ability to filter recorded sessions by a number of variables.
- Heatmaps and scroll maps.
Cons
- Screen recording on mobile devices can be a little clunky.
- I would like to only record sessions from a specific geographic area, but don't have the option. I can filter afterwards, but would prefer to exclude traffic that is not local altogether.
- Filtering options don't allow me to filter recordings based on a partial URL.
- Increased the number of interactions on our website.
- Provided objective evidence to stakeholders to back up usability decisions.
Mouseflow is a supplement to Google Analytics and improves on some Analytics functions. Mouseflow adds qualitative data to the quantitative data that Analytics provides to help marketers better understand their website visitors.
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