Why Miro Board in Staffing?
Updated April 17, 2024

Why Miro Board in Staffing?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro as our board and for our stand-up meetings every day. It is how we track the jobs that we are working on and the candidates that are submitted to each job. Every one of our team members has access to the Miro board and is able to look at the Miro board to see if there are any updates throughout the day and week. We track our monthly revenue through it and when we have candidates coming off of their contracts. We are able to color code the tags to each sales representative to accurately where there needs to be more coverage on reqs.

Pros

  • Has a lot of options when creating the board.
  • Once you get the hang of it, it is easy to use.
  • Giving people access is easy to do as well.

Cons

  • I think being able to edit the board is easier and not having to switch to the cursor on the board every time you want to move across it.
  • Sometimes the board randomly gets messed up, and I'm not sure why.
  • Efficiency
  • Visibility to the business.
  • Accountability to the sales reps.
At first, it was really hard to figure out how to navigate throughout Miro, but once that was figured out, it made a lot of sense for our team. We don't have a lot of people who are willing to learn how to use Miro, so there are only a couple of us that run our stand-ups.
At first, it was a little difficult. It was not streamlined, but it got a lot better, and it is now what everyone is used to. We will most likely not change our means of CRM with our stand-up meeting at this time and will continue to use Miro every day within our business needs.
As stated before, this is a huge reason we continue to use Miro. We have multiple team members who are 100% remote and are going to stay that way. It gives them visibility to the board even if we have people working together in the office. It also allows team members to go in and see if there are any changes that have been made throughout the day or week.
We used to use an email template and just sent it to our team members. I have not used a lot of products like Miro before. I have also used a very old fashion white board. Both do the job but Miro definitely accommodates our work from home team members.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro helps us to put all of our business in one place for our entire team to see. We have used other avenues in the past, but specifically, because we are remote and have remote team members, it helps us in the virtual sense. We usually are on a teams call, and I share my screen with the team and navigate through the board. If we ever were not in a virtual situation, it may not be as appropriate, but since we will have remote team members for an indefinite period of time in the future, I don't see us changing how we do our morning stand-ups and keeping track of our business where everyone has access.

Using Miro

  • Tracking our business
  • Visibility for team members and organization members
  • Information keeping
  • It has been an easy way to keep our business up to date in real time
  • Our team members can easily access it
  • We have two separate branches in our office so we are able to utilize two Miro boards so that everyone can use it
  • Continuing to use it for business purposes
  • We are also a sales driven business and it could be a way to document our sales leads and where we can go with them
Since our office's work schedule is hybrid, it makes it easy to use the same product each day. There are some funky tools within Miro that I have had issues with, but all in all once I got use to using it everyday it has been an easy transition. We wouldn't want to disrupt the flow of our office and Miro has become an important part of how we start our day.

Evaluating Miro and Competitors

Yes - It was not a software product particularly, it was an email that was sent out to all of our team at the beginning of the day. I guess a product that it replaced was Teams - we would meet on teams each day and share the daily email to see where we were at as a team.
  • Scalability
  • Ease of Use
Our business comes with a lot of factors and moving parts - being in staffing. So we needed something that was going to allow us to showcase and keep track of all of our candidates, jobs, interviews, terms, starts etc. We also needed it to be easy to use for multiple people and allow multiple people access to it.
The evaluation and selection process was not necessarily a tough one for us. Our entire company was moving to Miro board and so we followed suit in doing so.

I would potentially explore other options and talk to the team to see what they might deem as the easiest to use and best for our team and office.

Miro Implementation

Not sure - I believe the process that we went through when implementing Miro - was that my boss originally created the Miro board himself and then passed it on to the rest of the team

The boss who implemented it is no longer at this company so we had to learn a bit on our own on best practices.
  • Confusion
  • Accessibility
  • Getting used to using the features
500 - Pretty much our whole company uses, has access or sees the Miro Board on a daily basis. The people that use Miro and edit it are usually in a management role.
3 - Managerial positions and team leaders.

Miro Support

I have never had to contact the support for Miro - however, I do feel that I know who to contact if needed and that there has always been a representative available if need be.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
We did not - we did not see the need for it when we initially started using it.

We also have multiple users who are familiar with Miro and have been using Miro so quite some time, so we are able to help each other within the office if there is ever an issue.
There has not been one specific time because we have not had any issues with Miro - however, I do receive emails from the Miro team almost daily which is great for any updates coming our way or information that we need to be in the know about.

Using Miro

There are times when something happens to the visibility of the Miro board and I am unable to fix. It can be very sensitive when editing and sometimes pulls down what was already in place. It would be nice if I could save the Miro where it's at so that there is not an option to mess up any of the template. The formatting also can be a little bit strange at times.
ProsCons
Like to use
Technical support not required
Well integrated
Difficult to use
Inconsistent
Slow to learn
Feel nervous using
Lots to learn
  • To add information or text boxes
  • To Zoom in and out
  • Moving around the different tags
  • Accidentally clicking on a line and it moves
  • Sometimes adding other formatting
Yes - I think it works well. It is easy to move around when we are having our daily stand up. Sometimes it freezes but overall, when the zoom button is working, the mobile interface works well. I do think it is because I have been using Miro for a while now, I think that if someone was new too it, it would be difficult.

Comments

More Reviews of Miro