Miro brought us together in the most difficult times!
February 22, 2022

Miro brought us together in the most difficult times!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro was used for brainstorming purposes with clients as well as to do interactive interviews among small groups of 5 to 10. It perfectly addressed our need to work remotely and in a collaborative way with people from different countries and backgrounds. We found it to be quite user-friendly and intuitive, something important for our clients.

Pros

  • Interactive brainstorming
  • collaborative workshops
  • Structuring ideas

Cons

  • Onboarding process for complete new learners
  • More clarity on how to navigate templates
  • Clarity on what guests are able to use and not use
  • Higher ability for colleagues to work together
  • Reduced confusion with clients
  • More fluid communication
Miro was only implemented at a team level among 30 people and proved to be very useful for our size. On an enterprise level, however, we can not say how it integrates to other applications. Part of the issue is to convince the IT dept. to authorize its integration (eg. with Teams).
From my observations, Miro has solid APIs and can integrate well with a variety of applications. However, it demands it seems quite a lot of internet bandwidth, thus when presenting live on a call it can prove to be too slow. Solving this problem will be of great benefit for users.
This point has been the greatest benefit. Particularly with older generations not being used to collab. online, Miro is a simple interface where, after a bit of getting used to it, users from all ages and backgrounds were able to get used to the tool rapidly and work more efficiently together.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly) and Klaxoon
Miro provides a more fluid and easy on the eye exp. compared to the competition. It has a wider variety of templates too and seems to be adopted by a larger segment of our clients relative to other tools such as Mural or Klaxoon. Miro Academy also stands out to others.
MURAL (formerly Mural.ly), Klaxoon, Microsoft Teams
Miro was used for an innovation demo session where we were able to move beyond PPT and ask people in the group to vote for the innovations they liked the most and within a certain time limit (useful features). Less appropriate when it came to writing longer pieces of text (for internal/post workshop purposes), where Microsoft suite is better.

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