Power Automate, great product now and looking great for the future
Updated June 04, 2024

Power Automate, great product now and looking great for the future

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Microsoft Power Automate

We began using [Microsoft Power Automate (formerly Microsoft Flow)] early on in combination with Microsoft forms. Since then we have used it more and more in order to run approvals and provide integration between various different platforms. We currently use it across the entire organization and is our go to solution for process flows.

Pros

  • Connects to everything
  • Easy UI
  • Constantly improving

Cons

  • Can get very complex
  • Sometimes is not always easy to debug
  • Some features are at a higher price license
  • Preconfigured connections to various platforms
  • Ease of use
  • Process is seamless to the end user
  • Cut out the paper
  • Sped up changes
  • Made processes much more trackable
In my opinion [Microsoft Power Automate (formerly Microsoft Flow)] is heads and shoulders above Nintex. It was much easier to learn to use and had a much cleaner UI. Nintex and Power Automate both had connections to a lot of platforms but since we used a majority of Microsoft products Power Automate seemed to plug in to our organization just a bit smoother. In the time that we had both products Power Automate had great improvements to an already good product whereas Nintex had much fewer (although also improved).

Do you think Microsoft Power Automate delivers good value for the price?

Yes

Are you happy with Microsoft Power Automate's feature set?

Yes

Did Microsoft Power Automate live up to sales and marketing promises?

Yes

Did implementation of Microsoft Power Automate go as expected?

Yes

Would you buy Microsoft Power Automate again?

Yes

Our biggest use cases [for Microsoft Power Automate (formerly Microsoft Flow)] currently are integration between Sharepoint, Microsoft Forms, and our CRM. We have been able to use these three platforms and combine them with power automate to allow us to run approval on submissions, create document repositories for sales, and being able to handle a variety of HR needs.

Using Microsoft Power Automate

10 - Mostly backend automation. A lot of sales processes that are dealing with diverse systems. Most often use case is providing a link between our CRM and other systems or data sources such as Forms, Sharepoint, ServiceNow, and Excel.
2 - I am the primary support person for Power Automate. I have no coding expertise. Skills that are needed are a basic understanding of workflows and some cause and effect knowledge. Beyond that with the addition of CoPilot being able to phrase questions and prompts in a way that AI can understand is incredibly useful.
  • Data intake (Flows for Forms)
  • Connecting CRM to other systems
  • PreCRM sales processes
  • We use it as an integration between Salesforce and ServiceNow
  • To get around CRM licensing bottlenecks
  • Looking at generating user logs to be able to report off of
  • bringing together more dispirit systems
At this point we can't survive without it and since it is included with our existing MSFT licensing it is great to have.

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