Maximizer's Ease of Use
Overall Satisfaction with Maximizer CRM
We used Maximizer within our sales and customer service departments to track e-mails, contacts, accounts, and phone calls. Maximizer did an excellent job in helping the management and record keeping of our customers.
Pros
- The ease of use, when dealing with Maximizer CRM, is above all other CRM software. It was easy to learn and easy to teach others.
Cons
- The capabilities of the CRM are not comparable to that of Microsoft Dynamics CRM or SalesForce.
- Maximizer makes it easy to follow up with leads and opportunities. Because of this ease of follow up, we were better able to communicate with our customers and to do so in a timely manner.
We chose to go with Microsoft Dynamics CRM over Maximizer because of the customization and marketing options that were associated with Dynamics. The ease of use with Maximizer, however, was far better than that of Microsoft Dynamics.
Maximizer CRM Feature Ratings
Using Maximizer CRM
7 - Sales and Customer Service
7 - Dealing with current and new customers.
- Contact and Account Management
- Documentation of Correspondences with our Customers
- Ease of Use
Comments
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