Amazing MAP but need the right resources to manage it
May 20, 2024

Amazing MAP but need the right resources to manage it

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Spark

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization

Overall Satisfaction with Adobe Marketo Engage

It is currently being used by the services and marketing department. Specifically, we use it for event management, lead management, and email marketing.
  • Metrics. I'd like to be able to more easily dig deeper into the granular data (i.e. click rates for a specific link within an email without having to export the csv file)
  • Better reporting
  • Automated data management (ie. normalizing data, field updates)
  • Faster lead processing ensuring MQLs are sent to sales in a timely manner
  • Product Launches
  • Lead Management
  • Prospecting / New Business
The goal is to drive and accelerate pipeline generation.
Marketo is the most comprehensive and robust marketing automation platform that I've worked in. It has everything that an organization may need from your standard marketing functions (i.e. email campaigns, landing pages, forms) to automated workflows. One downside is that there is a bit of a learning curve, so it's one of those tools that's as good as the person using it. However, if you have the right team in place at your organization, the possibilities are endless with Marketo!

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

Engagement campaigns are great. I can create a chain of emails to go out and include A/B testing.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
8
Landing pages
8
A/B testing
8
Mobile optimization
7
Email deliverability reporting
7
List management
7
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
9
Calendaring
Not Rated
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
8
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
9