Patch Manager Plus works great for patching remote users!
March 04, 2020

Patch Manager Plus works great for patching remote users!

David Nada | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Patch Manager Plus

We use ManageEngine Patch Manager Plus to assist with third-party application patchings, such as 7Zip, WinSCP, and Putty. The big problem that this software addressed is patching software for users who do not connect to corporate networks for more than 30 days. PatchManager solved that issue for us because it only needs to be connected to the internet.

Pros

  • Easy to Use UI.
  • Easy to understand dashboards.
  • Quick and effective support.

Cons

  • More customization.
  • The same set of software should be available on both on-prem and cloud.
  • Better reporting features.
  • Increased insight into applications installed on end user machines.
  • Less time spending creating packages in SCCM.
  • End users do not have to make time to travel to the head office or a corporate network for updates.
Patch Manager Plus does the most basic job of monitoring machines, deploying packages silently, and keeping machines up to date.
The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Do you think ManageEngine Patch Manager Plus delivers good value for the price?

Yes

Are you happy with ManageEngine Patch Manager Plus's feature set?

Yes

Did ManageEngine Patch Manager Plus live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Patch Manager Plus go as expected?

Yes

Would you buy ManageEngine Patch Manager Plus again?

Yes

Patch Manager is well suited for users that work remotely or away from main sites for long periods of time. It provides the patch administrator access to update the machine without requiring users to come to the head office.

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