Fully Featured Endpoint Management for small biz to enterprise.
July 04, 2024

Fully Featured Endpoint Management for small biz to enterprise.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

Endpoint Central is used for endpoint management, patching, OS Deployment, remote control, software management, license management, MDM and security. I've been using the system for over 3 years and to date, it is great for our environment. It gives us a simple deployment and management solution for a reasonable price. We also use the Service Desk so the integrations are great.

Pros

  • Reliable remote control
  • consistent patch management
  • Simple OS deployment
  • Simple inventory management

Cons

  • I think the configuration management needs a bit more work.
  • Agent can be a little flaky at times
  • On Premise updates are more often than I expected.
  • Inventory visibility is great
  • remote management prevents trips to deskside
  • Remote users are easy to support even without VPN
Some of the menu's are a bit hard to manage. The search works well to get you to what you are looking for but clicking through the menu's are not intuitive. The worst part is when you click a link on a configuration page that brings you to another section and does not give feedback on why you are there or how to get back if needed. My advice is always open links in a new tab so that you can get back to where you were.
The others were simple remote access solutions, ManageEngine Endpoint Central gives much more functionality and value for the money. Integrations with Service Desk providers and other apps makes it even more valuable.

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

I have used many endpoint management solutions and this is the best featured suite to date.

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