M-Files Review
May 22, 2020

M-Files Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with M‑Files

M-Files is used across the organization for document management.

Pros

  • Workflow
  • Version history

Cons

  • Permissions: a "search" bar would be incredibly helpful for adding users on the permissions tab in the client and admin tool
  • Search: sorts by document score and not document name, which is what most folks search on
  • Improved document management
  • Active Directory
Does not work with our AD structure, so user groups are manually maintained, which is one of our pain-points.
We demoed 3 different tools, and our user group unanimously chose M-Files over the others for its user-friendly interface.
The M-Files workflow feature is fantastic, and a lot of our departments use this feature to review/approve various documents.

The metadata feature is a concept that is lost on a lot of people, so there is a big learning curve when new folks start using it.

M‑Files Feature Ratings

Comments

  • Valerie Jackson | TrustRadius Reviewer
    Valerie Jackson
    (Vendor Representative) commented 4 years ago
    We appreciate your response in reviewing M-Files. It is awesome that your organization utilizes our workflow and version history features and are finding value. This review will be leveraged to help us learn more about where we could improve. Thank you again for taking time to complete the review.

More Reviews of M‑Files

  1. Home
  2. Document Management Systems
  3. M‑Files Reviews
  4. User Review of M‑Files