I would chose Lucernex again and again - great vendor relationship and excellent product functionality
July 09, 2018

I would chose Lucernex again and again - great vendor relationship and excellent product functionality

Kimberly F Williams, Esq. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Lease Administration & Accounting for Real Estate
  • Lease Administration & Accounting for Equipment
  • Site and Project

Overall Satisfaction with Lucernex Lease Administration & Accounting, an Accruent company

We use Lucernex in multiple departments within our organization - Legal, Real Estate, Finance, Tax, AP, Construction, Operations, and Procurement. We use the product to manage the negotiation of store sites and their leases, the building of the stores, and the management of the leases - from payment of rent to the accounting for the leases. We are also now processing our equipment leases out of the product to comply with the new FASB/IASB compliance.

Pros

  • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
  • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.

Cons

  • While training classes are very in-depth and well taught - we would like to see more on-line classes offered.
  • While the reporting feature is easy to use, we would like to see better training/capabilities created for more in depth reporting across modules and for more complex report features.
  • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
  • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
We chose Lucernex based on the commitment of building and maintaining the customer/vendor relationship to grow the product, the end user ability to configure the system and the systems functionality to complete all of our lease management needs.
Lucernex is well suited to meet our company's need to manage our multiple retail concepts. Because we manage our own field and pages, we can configure the system to meet our different needs across our concepts and our ever-changing business needs.

Comments

  • Julie Dower | TrustRadius Reviewer
    Hi Kimberly! Thank you for taking time to submit a review of the Lucernex Lease Administration and Accounting solution. We are thrilled to know that you are using the system to manage all of the Genesco store and equipment leases and that you were pleased with the straight line rent accounting for FASB/IASB compliance. It’s great to hear that the solution has enabled the Genesco departments to work better together to create synergies to help meet larger business objectives! I wanted to take a moment to let you know that we have announced our Accruent Academy Learning Center (https://accruentacademy.csod.com/) where we are providing online and blended training. There is a “Report Building” training course which I think is exactly what you are looking for! Thank you for choosing the Lucernex product to help meet your needs across all of your multiple retail concepts. We look forward to continuing to strengthen our relationship and the product together. Thank you again for your review.

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