Excellent reporting tool with multiple options.
Updated July 23, 2025

Excellent reporting tool with multiple options.

Manoj Kulkarni | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Looker

We are using Looker to build a Dashboard based on data coming from Jira. Our organization has over 50 Agile teams, and we use Looker to create analytics reports and use them on a daily basis to help drive team performance. The key metrics we use are team-wise metrics for products and services and velocity metrics for sprints. The Looker dashboard has been a primary source of information when we try to update our Leadership on the progress made by the team and help understand the capacity with which the team works.

Pros

  • Excellent personalization option.
  • Options to create multiple Dashboards.
  • Options to Fav the reports and use them when required.

Cons

  • The UI and interface are very basic and can be more modern.
  • The color combination looks very simple and cannot be customized in reports.
  • Helps in driving the team's performance.
  • Understand where the team lacks (In which metrics).
Looker gives you options to integrate external APIs with great ease. Our data analytics team is able to easily use multiple data sources as input to the Looker dashboard, and everything is consolidated in one single Dashboard. You also have an option for Shared folders to be accessed by multiple people. The reporting system is perfect and has a wide range of options/reporting options that can be implemented.

Do you think Looker delivers good value for the price?

Yes

Are you happy with Looker's feature set?

Yes

Did Looker live up to sales and marketing promises?

Yes

Did implementation of Looker go as expected?

Yes

Would you buy Looker again?

Yes

1. Highly useful when you have larger teams working on a lot of projects 2. Extremely easy to use and integrate with external APIs. 3. Great customization option on metrics we use for Agile teams.

Looker Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Pixel Perfect reports
7
Customizable dashboards
8
Report Formatting Templates
9
6.0
Drill-down analysis
7
Formatting capabilities
5
Integration with R or other statistical packages
6
Report sharing and collaboration
6
7.8
Publish to Web
8
Publish to PDF
8
Report Versioning
7
Report Delivery Scheduling
8
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
6
7.0
Multi-User Support (named login)
8
Role-Based Security Model
6
Multiple Access Permission Levels (Create, Read, Delete)
9
Report-Level Access Control
5
Mobile Capabilities ()
Not Rated
Application Program Interfaces (APIs) / Embedding ()
Not Rated

Using Looker

250 - Looker is mainly used to create dashboard of various metrics. We use to review sprint metrics like completion, velocity, churn and backlog debth. We also use to track support cases and internal defects. Product teams use it to review product metrics and feature delivery. Overall we use it every sprint to retrospect our team's performance

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