Item: LogMeIn Rescue
Rating: 9
Author: Verified User

Overall Satisfaction with LogMeIn Rescue

Use Cases and Deployment Scope

We use LogMeIn Rescue to support our customer's POS workstations across our entire system. It is being used by many of our departments internally including IT, Operations and Finance. This product allows us to service our customers more quickly and efficiently and get them back to seeing their customers faster.

Pros and Cons

Pros

Ease of use.
Continuously improving their products.
Pricing is very competitive.

Return on Investment

LogMeIn Rescue allows us to remotely support our customers more efficiently and effectively allowing them to get back to their daily duties more quickly.
LogMeIn Rescue is easy to use and manage.

Support Rating

The support team at LogMeIn Rescue team has always supported us professionally and worked with us to resolve any problems we have had.

Key Insights

Do you think LogMeIn Rescue delivers good value for the price?

Yes

Are you happy with LogMeIn Rescue's feature set?

Yes

Did LogMeIn Rescue live up to sales and marketing promises?

Yes

Did implementation of LogMeIn Rescue go as expected?

Yes

Would you buy LogMeIn Rescue again?

Yes

Likelihood to Recommend

If you have a need to support remote customers' desktops or mobile, this is a great product to help you do that.

LogMeIn Rescue Feature Ratings

Comments

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LogMeIn Rescue is an easy to use, solid-performing product for remote management