Fight fraud before it even starts!
June 18, 2021

Fight fraud before it even starts!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kount

Kount powers Sertifi Advanced Fraud Tools in an effort to give our customers guidance on the potential risks they are incurring when receiving a credit card through our PCI compliant software. This incredible guidance and insight allows our customers to evaluate the risk and safety of transactions in an effort to prevent bad actors from accessing their services without potentially paying and deterring chargebacks. It is like they now have their own personal TSA agents like at the airport to review any transaction that leads to an alarm for their business.

Pros

  • Support--Always available to hop on a call and walk through the UI
  • Guidance--Always aim to have the key people that can lend their expertise
  • Advancements--Always sharing how we can use the system to evolve the solution further for our customers.

Cons

  • It's a lot of data to digest (not a bad thing!), so any way they can break it up into more concise/digestible bits, I would personally find beneficial.
  • Key data point explanations
  • Fraud scoring
  • Rule sets
  • It has been a great extension to our solutions that capture eSignature and ePayment data

Do you think Kount, an Equifax company delivers good value for the price?

Yes

Are you happy with Kount, an Equifax company's feature set?

Yes

Did Kount, an Equifax company live up to sales and marketing promises?

Yes

Did implementation of Kount, an Equifax company go as expected?

Yes

Would you buy Kount, an Equifax company again?

Yes

Any business that is facing the challenge of fraudulent activity or fraud in general needs to get in touch with Kount. They have incredible solutions and in today's world where we see stories of chargeback fraud, friendly fraud, scams, etc., having a partner like this to help protect your bottom line is a must.

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