Kajabi is a great all-in-one marketing and sales platform
June 11, 2024

Kajabi is a great all-in-one marketing and sales platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Growth

Overall Satisfaction with Kajabi

We use Kajabi as our email marketing platform, and for opt-ins and sales. It provides an easy way to generate offers and coupons. We are also starting an Affiliate program, for which setup has been very easy. Kajabi handles all of our sales outside of some evergreen products in our custom app.

Pros

  • Email marketing segmentation and tagging
  • Customizing offers and coupons
  • Easy-to-use templates

Cons

  • Dynamic email setup so messages can be scheduled in advance (ie, if someone purchases a product between when the email is scheduled and when it goes out, being able to exclude them from a sales email).
  • Chat support is great, but sometimes not able to understand what I am asking, even if I explain it several different ways and with screenshots. Overall they are knowledgable but it's frustrating when that happens.
Kajabi is easier to use than Ontraport and Keap. Keap does have a lot more features that we just don't need at this time. ActiveCampaign and Mailchimp don't have the features Kajabi does. ConvertKit I used when it was first coming out and it didn't have much in the way of customization, likely different now. AWeber was one of the worst softwares I worked with, full of glitches.

Do you think Kajabi delivers good value for the price?

Yes

Are you happy with Kajabi's feature set?

Yes

Did Kajabi live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Kajabi go as expected?

I wasn't involved with the implementation phase

Would you buy Kajabi again?

Yes

We aren't using the course feature any longer as we moved to an app that is easier to use than Kajabi, but it worked really well for courses. The drip functionality was a good feature and easier to use than some platforms I've used in the past. Overall it's a really solid program and doesn't take long to learn the ins and outs.

Kajabi Feature Ratings

Product catalog & listings
Not Rated
Product management
8
Bulk product upload
Not Rated
Branding
Not Rated
Mobile storefront
Not Rated
Product variations
Not Rated
Website integration
Not Rated
Visual customization
8
CMS
8
Abandoned cart recovery
Not Rated
Checkout user experience
7
eCommerce security
Not Rated
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
Not Rated
Order processing
8
Inventory management
8
Shipping
Not Rated
Custom functionality
Not Rated

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