Grab a meeting - QUICK!
February 04, 2019

Grab a meeting - QUICK!

Gwen Pierre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Join.me

My entire organization uses this meeting tool for quick one-on-one meetings, customer troubleshooting, and group meetings across departments. I love that it is quick and simple to launch and pass control from user to user. We easily accomplish with a 5 minute screenshare what would take 10 minutes of typing to solve using Slack. Once it's installed as a widget on your computer, just launch it from your dock to have a meeting or screenshare up within 30 seconds.

Pros

  • Quick launch - start your meeting with your custom URL at a moments notice
  • Good audio - join using your computer audio to be 'in the meeting' quickly with clear tones
  • Quick join - join.me saves your most frequently joined meetings in the modal, so you can type in a colleagues name to jump on their meeting right away.

Cons

  • First-time download - sometimes our customers have trouble joining that first meeting and since I can't see what they see, I don't know how to help.
  • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
  • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
Join.me has the smallest learning curve and was easiest for all our users to get up and going quickly and easily. Mikogo seemed like it would check all the boxes, but was not as user friendly or easy to setup. Zoom is great for larger meetings but seemed like overkill for the quick one-on-ones we needed.
I love this software best for impromptu meetings among colleagues. I usually use this for smaller meetings (one-on-one or two other guests, for example. I don't love it for large, company wide meetings or webinars where you need to keep track of comments coming in and where you need to send out a recording of the meeting later on.

Join.me (discontinued) Feature Ratings

High quality audio
9
High quality video
10
Low bandwidth requirements
Not Rated
Mobile support
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
8
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
8
Slideshows
Not Rated
Live chat
9
User authentication
7

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