Jive review from a multinational chemical company
Overall Satisfaction with Jive Team Collaboration
Jive is being used across almost all the organization (Rhodia legacy). Only IT is using it on the Solvay side.
There are a few social groups that are doing an excellent job in Jive : very active, lot of value for the users and the organization. Those groups come from different business units. The level of utilization of Jive varies a lot from a one business unit to another.
There are a few social groups that are doing an excellent job in Jive : very active, lot of value for the users and the organization. Those groups come from different business units. The level of utilization of Jive varies a lot from a one business unit to another.
Pros
- Improve Collaboration : It really depends on people, but when a team is motivated, Jive provides everything they need to work more efficiently.
- Jive is a good place to share documents, ideas, projects issues, etc.
- User experience, Jive's ergonomy is a strength. It is pretty intuitive.
- Jive search engine is powerful
Cons
- Working on a document with other people: It is cumbersome to download the file from Jive, make changes into Excel, re-upload the document. It would be awesome if Jive could have the same technology as Google docs and allow a team to work on a document at the same time.
- Very hard to get concrete ROI numbers... same for Salesforce or any other tools.
- Overall positive impact, it trained people to work differently and collaborate. Some people work more efficiently. People need to want the change to get all the benefits from it.
- The only negative thing I can see is the complexity that those tools bring to the organization. Those tools are very user friendly and people underestimate a lot of things. It is a big mistake. These tools need a serious project team to implement. In some companies, the collaboration topic is a big mess, and so it is frequent that users have to use Jive, Google docs and some others tools. It can be confusing and not productive in the end.
I did not make the decision to implement Jive. There is a collaboration tool in Salesforce. However, Jive was picked because it was a good quality price ratio tool. We have over 5K users and I believe the objective is to go to 10K users.
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