Really useful and supportive Tool for our requirements and related topics
March 30, 2024

Really useful and supportive Tool for our requirements and related topics

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

We use Jama Connect as a requrements tool. Before we had not a well working requirements tool. With Jama Connect we had the chance to build it up propper and clean. Also the support was really helpful. The scope is to have a tool to show up requirements and all the related usecases like tests, etc.

Pros

  • Requirements
  • Test Cases
  • development support

Cons

  • buyable Database of main requirements like legal ones
  • Downgrade from float creator to Stakeholder
  • less coomplexity with creating requirements (if possible)
  • Single souce of trouth
  • cloudbased solution
  • structured and more usefull for company
with using Jama Connect we got a new structure in our requirements. The cloudbased solution can be used by all our departments and they have one main solution for their needs. With it we could implement a company wide used structure with the needed versioning
Much better and more usefull user interface which is adjustable and really makes life easier
easier to use with better UI and versioning etc.

Do you think Jama Connect delivers good value for the price?

Yes

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

Yes

Would you buy Jama Connect again?

Yes

in our usecase as an automotiv startup this was very helpful to have the main requirements from absolut high level down to soft- and hardware requirements easily sorted and with a good overview

Jama Connect Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, to get help implementing Jama Connect into teh company
Really supportive support with our own contact person.
During the implementaion and set up process we had a really good support from our success manager

Comments

  • Decoteau Wilkerson | TrustRadius Reviewer
    Thank you for taking the time to provide us with such a great review! We are pleased to learn how your team has benefited from Jama Connect's capabilities in requirements management, testing, and traceability. We also appreciate your positive feedback regarding our support staff, and we will make sure to share this with our team. At Jama Connect, we are constantly striving to make our product even better, and we appreciate your suggestions for improvement. We will definitely share your feedback with our team. We are thrilled to hear that Jama Connect has met your expectations and has been helpful to your company in providing versioning and an easy-to-use interface. Our team is committed to continuing to support your team's success. If you have any questions or suggestions for improvement, please do not hesitate to contact us. Thank you for choosing Jama Connect!

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