iSpring to the rescue during COVID quarantine!
February 12, 2022

iSpring to the rescue during COVID quarantine!

David Potter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with iSpring Suite

When the COVID quarantine began, I had to find a way to transition from onsite delivery of technical training to remote delivery for several customers with specific training requirements, and I had very little experience or knowledge of where to begin. After a lot of online research and discussion with our leadership team, I decided to try iSpring. I was able to quickly create courses to continue to meet our customer needs and support our ongoing projects. I was impressed with the intuitive interface, richness of features, and the span of customization I was able to apply. Over the course of the last two years, we've deployed training to a dozen customers and almost 300 users. The ease of access to remote training by our customers has proven to be an effective marketing tool for our services, and I appreciate being able to manage all of our content in one place by using the iSpring Learn LMS.

Pros

  • Audio / Narration Edits in PowerPoint.
  • Quiz Development.
  • Publishing to a Variety of LMS Platforms.

Cons

  • The software is in constant revision, so if you search for help online, be sure you are researching the correct revision. There is a lot of debris information about iSpring Suite online.
  • The Presentation and Publishing features are somewhat intimidating at first. Be sure you pay attention to every detail. The training I develop is pretty standardized, so I was able to write instructions for myself to follow to ensure each instance was set up the same way each time.
  • There are a lot of 'extras' I never use, such as characters and interactions, so be sure your style of training development is aligned with what iSpring has to offer.
  • Narration Editing.
  • Ease of Publishing to LMS Platforms.
  • Integration with PowerPoint.
  • We allow potential customers to sample training and feedback is our offerings differentiate us from our peers.
  • Having the ability to offer an accessible training catalog and self-enrollment is also something our customers comment on positively.
  • The training developed in iSpring has allowed our customers to prepare for further interaction with our processes and projects on their own timeline, and has positively impacted the ease with which we are able to execute project rollouts.
iSpring Learn has proven to be an efficient way to manage all of our course offerings, track user interactions, and develop meaningful reports related to user progress through our courses.

Do you think iSpring Suite delivers good value for the price?

Yes

Are you happy with iSpring Suite's feature set?

Yes

Did iSpring Suite live up to sales and marketing promises?

Yes

Did implementation of iSpring Suite go as expected?

Yes

Would you buy iSpring Suite again?

Yes

The narration editing capabilities saved me. My courses are around an hour-long, and I may narrate for up to five minutes on a topic. Being able to do 'surgery' on the narrations was key to staying on the path for the delivery timeline. I think iSpring provides a good baseline for developing and publishing training, but if you're just trying to develop and publish standardized courses, you might find iSpring a bit feature-rich, which can be distracting.

Comments

  • Kseniya Bright | TrustRadius Reviewer
    Hello David, Thank you for your detailed review of iSpring Suite! We are happy to hear that iSpring made it to become your solution. Hope it keeps serving you well! Should you have any ideas on how we could improve our products, please share your feedback in the Product Ideas categoru on the iSpring Community Forum: https://community.ispringsolutions.com/category/product-ideas. Thank you and keep up the great work!

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