Great Team, Great Software, Great Prices, Great on every Level
May 13, 2024

Great Team, Great Software, Great Prices, Great on every Level

Gary Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

We use ISL Light as our go to tool for providing remote desktop support to our 3000 strong client base. We are a Private Practice Management Software company providing vital support to medical secretaries and surgeons. The way ISL Light integrates to our software allows our users to provide us with quick and easy access to the their machines so that we can identify and resolve any issues in a timely manner
  • API Integration
  • Clear and Simple for end users
  • Reliable and always available
  • Great staff if you ever have a query
  • Not Possible
  • ISL Light is cheaper than alternative solutions
  • no RoI is required
  • its efficiency means we get issues fixed quicker which frees up an analyst to take more calls if needed
Cheaper and easier for the end user to navigate

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

As the Managing Director I like to know my staff are happy with the tools we use and Ive never had any concerns from them in the use of ISL Light, we have looked at other software for pricing and capability comparisons and ISL Light is streets ahead. My team ar every happy with the way it works and the simplicity it offers end users in gettin g them logged onto PC's and mobiles so simply.

ISL Light Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
8
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10