Automates customer service and saves time
Overall Satisfaction with Intercom
Intercom is the primary messenger to connect with our clients. Our customers get fast and better service through Intercom. I think the team improved efficiency, reduced customer wait times, and improved customer satisfaction thanks to live chat.
Pros
- Support multilanguage
- Generate insights that can be used to improve customer service
- Increase support team's efficiency
Cons
- Calendly form doesn't show in the mobile version
- Increase engagement and adoption
- Better customer satisfaction
We use Calendly and Zendesk integration.
Do you think Intercom delivers good value for the price?
Not sure
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes
Comments
Please log in to join the conversation