Item: inriver PIM
Rating: 8
Author: Verified User

Overall Satisfaction with inriver PIM

Use Cases and Deployment Scope

We use inriver PIM as our one source of truth for all of our product information across multiple brands, categories, countries and languages. inriver PIM also connects to our existing platforms including the ERP system, DAM (digital asset management) system, CMS (content management system) and syndicates or creates templates for key customers and accounts.

Pros and Cons

Pros

Scalability
Data Integrations
Workflow

Cons

Workflow
APIs
Syndication

Return on Investment

Quicker go-to-market
Improved templates for customer data
Scalable for our growing organization

Alternatives Considered

Syndigo Content Experience Hub, Salsify and Informatica Intelligent Data Management Cloud

When I compared these other PIM platforms, I found several were not true PIM systems. Although they solved for some significant syndication challenges, they did not have the ability to build a relational databased across products and categories. Furthermore, the interface is much more user-friendly and the ability to engage the entire team with workflow is a big plus!

Key Insights

Do you think inriver PIM delivers good value for the price?

Yes

Are you happy with inriver PIM's feature set?

Yes

Did inriver PIM live up to sales and marketing promises?

Yes

Did implementation of inriver PIM go as expected?

Would you buy inriver PIM again?

Yes

Other Software Used

Sprout Social, Tagger, Progress Sitefinity, PriceSpider, Bazaarvoice, BlueVolt, Salesforce Marketing Cloud, Scanova

Likelihood to Recommend

inriver PIM is well suited for growing companies that might have multiple brands, categories, languages and a complicated data model. inriver PIM is more than a syndication service, which is important to differentiate from other so-called PIM providers. I specifically like the ability for ecosystem collaboration across multiple technology platforms. However, inriver, is a complicated system and requires an implementation partner, which could price it out of the range for some companies.

Comments

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inriver PIM - building one source of truth for product information