A great video tool for our clients
July 26, 2019

A great video tool for our clients

Christopher Cantrall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

We use IBM Watson Media to deliver streams in a closed-loop when requested by clients. We never allow open access but always have the videos gated behind a password. IBM Watson Media is used organization-wide and is our only streaming tool, which we use instead of another industry alternatives.

Pros

  • Price.
  • Uptime.
  • Ease of use.
  • Ease of sharing.

Cons

  • Could use a better domain name.
  • More obvious IBM branding.
  • Better chat functionality.
We don’t scale particularly large with IBM Watson Media, but we’ve never had any issues when we do scale a bit. Our typical use case is 3-4 viewers, but we’ve gone up to 20 or so and haven’t had any issues at all. We wouldn’t hesitate to scale up much further either.
We find the video on IBM Watson Media scales perfectly well, delivering the best content a connection allows. We’ve also benefitted from the backup functionality and automatic recording, which we use as a tertiary backup to our already double redundant system. We also appreciate the fact that we can upload higher quality backups later for better-archived viewing.
Since our use case of IBM Watson Media is mostly a closed-loop and at the request of clients, we don’t really use or rely on metrics. We do monitor them a bit just to get a sense of usage, but it isn’t important to our business. Still nice to have.
No experience with the AI component of IBM Watson Media.
For simple video presentations, IBM Watson Media really shines. In cases where our clients don’t necessarily need to do anything complex with the videos live, like time-stamping or other live annotation. We like that we can easily share the link and password and get people into the stream quick. The chat functionality is also a client favorite.

IBM Video Streaming Feature Ratings

Comments

  • Stacy Nawrocki | TrustRadius Reviewer
    Thank you for taking the time to write a review Christopher and for calling out the ease of use of the platform. That is definitely something everyone seems to enjoy. And, as you point out, we've been going through some IBM branding transition. Good to see you're paying attention! Thanks again.

More Reviews of IBM Video Streaming