Overall Satisfaction with IBM Robotic Process Automation
Pros
- Actions based on data using AI.
- Ai chat bot.
- Code environment for complex task.
Cons
- More code environment.
- Reporting required.
- TAT for customer support decreased.
- Customer agents availability increased.
- Services Uptime increased.
Do you think IBM Robotic Process Automation delivers good value for the price?
Not sure
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM Robotic Process Automation go as expected?
No
Would you buy IBM Robotic Process Automation again?
Yes
Comments
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